Best support of our customers is our main goal. We offer extensive trainings to ensure that the user benefits as much as possible from his instruments. The helpful Installation Qualification (IQ) and Operation Qualification (OQ) forms are included free of charge with the purchase of each of our instruments.
Our trainings include information on:
- Installing the instrument or system
- Functionality and performance tests
- Training your team in operating the instrument
To qualify for excellent customer consultation and service on a local level for our international customers Pharma Test offers several trainings per year for all partnering distributors around the world. We carefully select our distributors based on their abilities to provide technical services at a quality level you expect – including reaction time and cost. We ensure a steady level of service quality by performing regular distributor trainings.