We perform instrument repairs on site as well as in house. For our international customers our worldwide network of distributors offers instrument repair services on a local level. We carefully select our distributors based on their abilities to provide these technical services at a quality level you expect including reaction time and cost. We ensure a steady level of service quality by performing regular distributor trainings.
All repairs are concluded with a report of all repair works performed and a possible cause of the failure. Furthermore we offer to perform a full instrument re-qualification for a flat fee based on the instrument type. This way we can offer a maximum of transparency and cost control to you.