Our instruments and systems are designed to last for many years without problem and all Pharmag instruments come with a standard 24 months warranty. On request we can also offer extended warranty periods. Furthermore we guarantee spare part availability for 10 years after the manufacturing date of the instrument – in many cases we can even offer spare parts for considerably longer period of time than this.
To protect your investment and to guarantees the best performance and minimize downtimes we recommend to perform regular maintenance of your instrument. We offer different service contracts including repairing, testing and validation of your equipment.
For our international customers our worldwide network of distributors offers these services on a local level. We carefully select our distributors based on their abilities to provide maintenance services at a quality level you expect including reaction time and cost. We ensure a steady level of service quality by performing regular distributor trainings.